MDbio - The Doctors Brand™ Return Policy

At MDbio - The Doctors Brand™, we take great pride in providing you with high-quality botanical supplements designed to support your well-being and health. We are committed to ensuring your complete satisfaction with our products and services. In the event that you are not entirely satisfied with your purchase, we offer a comprehensive return policy as follows:

1. No Risk 30 Days Money Back Guarantee: We understand that sometimes a product may not meet your expectations. Therefore, we offer a "No Risk 30 Days Money Back Guarantee" on all our botanical supplements. If you are dissatisfied with your purchase for any reason, you may return the product within 30 days from the date of delivery for a full refund, excluding shipping charges.

2. Unopened Products - Full Refund: If you decide to return the product within the 30-day window and it remains unopened and in its original condition, you are eligible for a full refund of the product's purchase price. To receive a refund, simply ensure that the product's seal is intact, and the packaging remains undamaged.

3. Opened Products - Non-Refundable: Please note that any product that has been opened and used cannot be returned for a refund after the 30-day period has elapsed. We do not offer refunds on opened products to ensure the safety and integrity of our products for all our customers.

Return Process:

To initiate a return and claim your refund, please follow these simple steps:

a. Click on this link to get started and follow the provided steps. (https://mdbiowellness.returnscenter.com/)

b. Once you have input your return request, a customer service representative will review your request. If approved, 

c. Secure Packaging: Ensure the product is securely packaged to prevent any damage during transit. Include the return authorization number inside the package.

d. Shipping: Ship the product back to the address provided by our customer support team. Please note that the cost of return shipping is the responsibility of the customer.

e. Refund Processing: Once we receive the returned product and verify that it meets the return criteria, we will process your refund to the original payment method within a reasonable timeframe.

Exceptions:

The following exceptions apply to our return policy:

• Products purchased from unauthorized sellers or third-party retailers are not eligible for our return policy.
• Products that are beyond their expiration date at the time of the return request are non-refundable.
• We do not offer exchanges. If you wish to try a different product, please initiate a return and place a new order separately.

Our "No Risk 30 Days Money Back Guarantee" reflects our commitment to your satisfaction and our confidence in the quality of MDbio - The Doctors Brand™ botanical supplements. We are here to assist you, so feel free to contact our customer support team if you have any questions or concerns.

Note: This return policy is subject to change without prior notice. Any updates to the return policy will be reflected on our official website.

Last updated on 07/24/2023.

Sincerely,

Customer Success Team

MDbio - The Doctors Brand™